Gift Card Policy

Last updated: 21 November 2025

This Gift Card Policy applies to all gift cards issued or sold by sciconsports.com (“we”, “our”, “us”) through our e-commerce channels, unless otherwise stated. By purchasing, receiving, or using a gift card, the customer (“you”) agrees to the following terms.

1. Types of Gift Cards

We issue two distinct types of gift cards:

  • Purchased Gift Cards: gift cards bought directly from us.
  • Promotional / Free Gift Cards: gift cards provided at no charge as part of a promotion, loyalty reward, campaign or special offer.

2. Validity & Redeemability

a. Purchased Gift Cards

  • Valid for 12 months (1 year) from the date of purchase.
  • In countries where consumer-protection laws require a longer minimum validity period, the longer period will automatically apply.
  • Redeemable online at sciconsports.com (or the relevant regional website) for any eligible product unless stated otherwise.
  • After expiration, any remaining balance will be forfeited unless local law provides otherwise.

b. Promotional / Free Gift Cards

  • Valid for 12 months (1 year) from the date of issue unless the specific promotion states a different period.
  • Non-transferable unless explicitly stated in the promotion.
  • Not refundable, not exchangeable for cash, and any unused balance expires at the end of the validity period.
  • Promotional gift cards may legally expire even in countries where purchased gift cards have longer mandatory validity.

3. How to Redeem

  • Gift cards can be redeemed online by entering the code during checkout in the “Discount code or gift card” field.
  • Gift cards may be combined with other payment methods unless restricted by law or promotional terms.
  • Gift cards cannot be used to buy other gift cards.

4. Refunds & Cancellations

a. Purchased Gift Cards

  • Once issued and delivered, purchased gift cards cannot be cancelled or refunded.
  • If an order paid with a gift card is cancelled or refunded, we will return the refunded amount back to the same gift card (or issue a replacement), in accordance with applicable law.

b. Promotional / Free Gift Cards

  • Promotional gift cards have no monetary value and cannot be refunded or exchanged for cash.
  • If a promotion ends early or is changed, we may cancel or adjust the promotional card in line with any mandatory laws in your country.

5. Balance & Transfers

  • You can check your gift card balance by logging into your account at sciconsports.com.
  • Purchased Gift Cards may be transferred to another person unless the terms of purchase state otherwise.
  • Promotional / Free Gift Cards are generally non-transferable unless the specific offer allows it.

6. Regional & Currency Details

  • Gift cards are issued in a specific currency and are valid only on the corresponding regional sciconsports.com website.
  • Cross-border or cross-currency redemption is not allowed.

7. Contact & Support

For any questions, assistance, or balance inquiries, please contact us.